Categories

Site Information

 Loading... Please wait...

Shipping & Returns

Shipping

UK Delivery time up to 10 days 
International delivery up to 24 days
All items sent 1st class Royal Mail signed for and fully insured or DPD Tracked and Signed

We can send by next day delivery for UK customers if needed. Please get in touch by email info@matchydressage.com and someone will get back to you immediately to confirm if we can or cannot send the item by next day delivery.

Return address:

The Uplands, Gaddesby lane, Kirby Bellars, Melton Mowbray, Leics. LE14 2TQ

Returns

Earrings cannot be exchanged or returned for health reasons.

Should you wish to return any item to us a full refund will be issued, minus postage costs. Return postage cost is to be paid by the customer.

The item must be returned to us within 14 days - unsoiled and in the condition that it was delivered to you, with all original tags still intact. Please allow up to 28 days for your account to be credited with a refund. Please note that refund value will match the price of the product at time of purchase. 

No refund or exchange will be applicable, under any circumstances, after 14 days of signing for the package. Any returned goods must include a covering letter with your contact details, stating the reason for return.

Matchy Dressage (UK) Limited will have the final decision on any action taken with regard to this subject.

We are unable to accept any item unless it is clean and dry (Health and Safety at Work Act 1974). By placing your order you accept all of the above terms and conditions.

These terms and conditions do not affect your statutory rights.